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Frequently Asked Questions

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What is Margo MD?

Margo MD is a telehealth platform dedicated to helping you look, feel, and live your best. We connect you with board-certified physicians who evaluate your health needs and prescribe clinically proven treatments — including GLP-1s, peptides, and NAD+ therapies — delivered directly to your door from licensed U.S. pharmacies.

How does the process work?

It's simple. Fill out a brief online consultation form about your health history and goals. A board-certified physician reviews your information and, if appropriate, prescribes your treatment. Your medication is then dispensed from a licensed U.S. pharmacy and shipped discreetly to your door.

Are the doctors real and licensed?

Yes — always. Every consultation at Margo MD is reviewed by a board-certified physician licensed in the United States. Your health is evaluated by a real doctor who considers your individual needs before recommending any treatment.

Where do my medications come from?

All medications are dispensed exclusively from licensed, accredited pharmacies in the United States. This ensures pharmaceutical-grade quality and safety standards on every order — no overseas suppliers, no shortcuts.

What treatments does Margo MD offer?

We currently offer GLP-1 therapies and peptides for weight-loss, anti-aging/longevity, beauty, brain health, energy/recovery, strength/fitness, and sexual improvement. All treatments are physician-prescribed and tailored to your individual health profile.

What is microdosing GLP-1s and is it right for me?

Microdosing GLP-1s means taking lower-than-standard doses to achieve metabolic and appetite benefits with fewer side effects. It's a gentler, more sustainable approach to weight loss that many women find easier to maintain long-term. Your physician will determine whether microdosing is appropriate for your specific health goals.

Is my information private and secure?

Absolutely. Your privacy is our priority. All personal and health information is handled in full compliance with HIPAA regulations.

How long does it take to receive my medication?

After your consultation is reviewed and approved by a physician, most orders are processed and shipped within a few business days. Exact delivery times may vary based on your location and the pharmacy's fulfillment timeline.

What if I have questions after I start my treatment?

You will have direct access to your doctor for questions and support in our patient portal. Additionally, our support team is here for you every step of the way. You can reach us anytime at support@margomd.com and we typically respond within 24 Monday through Friday.

Does Margo MD require insurance?

No. All treatments are self-pay, giving you direct access to personalized care without the limitations or delays that often come with insurance-based medicine. We believe investing in your health should be straightforward — no prior authorizations, no denials, just care that works for you.

What is your refund and return policy?

Due to the nature of prescription medications and the personalized care involved, Margo MD is unable to accept returns or issue refunds on any orders. We encourage you to reach out to our support team at support@margomd.com before starting your consultation if you have any questions.